Local pharmacy care in Ilford +44 20 8478 6108

Health advice & FAQs

Pharmacy questions, answered clearly

Practical information about P&S Chemist services, with links to official NHS guidance and clear routes to the pharmacy, your GP, NHS 111 or emergency help.

Need urgent medical help?

Use NHS 111 online or call 111 if you need help now and it is not life-threatening.

Go to NHS 111 online
Life-threatening emergency?

Call 999 or go to A&E if someone is seriously ill or injured and their life is at risk.

When to call 999
Need pharmacy information?

Call P&S Chemist during our published opening hours for current local service information.

Call +44 20 8478 6108
01What alternatives are available if the pharmacy is closed?

If you need medicines or pharmacy advice outside our opening hours, use the NHS Find a Pharmacy service. For urgent clinical help, For urgent help that is not life-threatening, use NHS 111 online or call 111. Call 999 for a life-threatening emergency.

02What are P&S Chemist’s opening times?

We are open Monday to Wednesday and Friday from 9am to 6:30pm, Thursday from 9am to 4pm, and Saturday from 10am to 3pm. We are closed on Sunday. Bank-holiday hours may differ, so check our NHS profile or call before travelling.

03Can I get cholesterol testing done at this pharmacy?

P&S Chemist lists cholesterol testing among its website services. Call P&S Chemist on 020 8478 6108 for current local information. If you are concerned about your cholesterol or cardiovascular risk, speak to your GP or another appropriate clinician for individual advice.

04Do you offer COVID-19 testing services?

Yes, P&S Chemist offers private COVID-19 testing. Call P&S Chemist on 020 8478 6108 for current local information. For current NHS guidance on symptoms and what to do, visit the NHS COVID-19 information page.

05Can I get tested for diabetes here?

The P&S Chemist NHS profile lists free type 2 diabetes risk screening. Call us to confirm the current pathway and whether you need to arrange a visit. Testing does not replace a diagnosis from an appropriate clinician.

06Can I get my prescriptions dispensed at this pharmacy?

Yes, P&S Chemist dispenses NHS prescriptions. Call P&S Chemist on 020 8478 6108 for current local information. Bring your prescription or nominate P&S Chemist for eligible electronic prescriptions.

07Do you provide an electronic prescription service?

Yes. The Electronic Prescription Service can send eligible prescriptions electronically to your nominated pharmacy. Contact us if you would like help with nominating P&S Chemist.

08Can I receive the flu vaccination at this pharmacy?

P&S Chemist lists an NHS flu vaccination service. Availability is seasonal and NHS eligibility rules apply, so Call P&S Chemist on 020 8478 6108 for current local information.

09Can I undergo heart risk testing (NHS Health Check) at this pharmacy?

The P&S Chemist NHS profile lists NHS Health Checks. In England, these are generally for eligible adults aged 40 to 74 without certain pre-existing conditions. Call the pharmacy to confirm local eligibility and arrangements.

10Do you offer hepatitis C testing services?

P&S Chemist lists hepatitis C testing among its website services. Call P&S Chemist on 020 8478 6108 for current local information. A GP or sexual health service can also advise on testing.

11Can I have a medicine use review (MUR) at this pharmacy?

Medicine Use Review is older service terminology in England. Speak to our pharmacy team about current NHS support when starting or using medicines, including whether the New Medicine Service or another pathway is appropriate.

12Can you help me with minor ailments?

Speak to our pharmacy team about a minor health concern. We can explain available pharmacy support and when you should contact your GP, an urgent treatment centre or NHS 111 instead. For urgent help that is not life-threatening, use NHS 111 online or call 111. Call 999 for a life-threatening emergency.

13Do you provide pregnancy testing services?

P&S Chemist lists pregnancy testing among its website services. Call P&S Chemist on 020 8478 6108 for current local information. For advice about a result, symptoms or pregnancy care, contact your GP, midwife or an appropriate sexual health service.

14Can I have my prescriptions collected and delivered by your pharmacy?

The P&S Chemist NHS profile lists prescription delivery. Call us to confirm current collection and delivery arrangements, eligibility and the area covered before relying on the service.

15Can I sign up for repeat dispensing services here?

P&S Chemist supports repeat dispensing. Your prescriber must put an appropriate repeat-dispensing arrangement in place. Call us for pharmacy guidance or contact your GP practice about your prescription.

16Can you provide guidance on safeguarding and signposting?

Our pharmacy can help direct people to appropriate health, care and safeguarding support. If someone is in immediate danger, call 999. For urgent health help that is not life-threatening, For urgent help that is not life-threatening, use NHS 111 online or call 111. Call 999 for a life-threatening emergency.

17Can I get tested for sexually transmitted infections at this pharmacy?

Contact P&S Chemist confidentially to ask which STI tests are currently available. A local sexual health clinic can offer confidential testing, treatment and advice, often without a GP referral.

18Do you offer a stop smoking service?

Yes. The P&S Chemist NHS profile lists free stop-smoking advice and support, and the pharmacy also lists NHS and private provision. Call us to confirm the current programme and available products.

19Can I use supervised consumption services at this pharmacy?

P&S Chemist lists a confidential supervised consumption service for patients with an appropriate treatment arrangement. This is not a walk-in medicine supply service; contact the pharmacy or your treatment provider about your care plan.

20Do you provide testing for chlamydia?

Yes. The P&S Chemist NHS profile lists free chlamydia screening and treatment support. Eligibility and local arrangements can vary, so call us or use the NHS sexual health service finder.

21Do you offer testing for gonorrhoea?

P&S Chemist lists gonorrhoea testing among its website services. Call us confidentially to confirm availability. A sexual health clinic can also provide appropriate STI testing, treatment and advice.

22Can I get the morning-after pill here?

Yes. The P&S Chemist NHS profile lists emergency contraception, with NHS and private options. Contact or visit the pharmacy promptly because the most suitable option depends on timing and individual circumstances.

23Does your pharmacy have a travel clinic for vaccinations?

Yes. P&S Chemist offers a private travel clinic. Call well before travel to discuss your destination and arrange any assessment or vaccinations that may be required.

24Can I purchase veterinary medicines from this pharmacy?

P&S Chemist lists veterinary medicines among its services. Call P&S Chemist on 020 8478 6108 for current local information. Supply depends on the medicine and any veterinary prescription or other requirements. Contact a veterinary surgeon for advice about an animal’s condition.

25Do you offer the Virtually GP Express Service?

P&S Chemist lists the Virtually GP Express Service. Call the pharmacy to confirm the current provider, availability, access process and whether it is appropriate. For care from your registered practice, contact your GP directly.

26Are Wellpoint LifeCheck Kiosks available at this pharmacy?

P&S Chemist lists a Wellpoint LifeCheck Kiosk. Call us to confirm which checks are currently available. Kiosk measurements are not a diagnosis; discuss concerning results or symptoms with a pharmacist, GP or other appropriate clinician.

27How does using a community pharmacy support the NHS?

Using community pharmacy for appropriate minor-health advice, medicines support, vaccinations and commissioned services can provide convenient local care and help people reach the right NHS service. Your pharmacist will refer or signpost you when another clinician is more appropriate.